Welcome to dzhifae.com. We place the highest priority on the privacy of our visitors and customers, and we are committed to protecting their personal data and ensuring a safe and reliable shopping experience for medical and paramedical equipment.

This policy outlines how your data is collected, used, and the limits of liability between the store and the customer.

 

We only collect the information necessary to complete purchases and provide the best possible service:

Personal Data: Includes (full name, phone number, delivery address, and email address) provided voluntarily when placing an order.

Purpose of Collection: Processing and delivering orders, providing technical support and after-sales service, and sending updates regarding orders or special store offers.

 

We commit to not selling, renting, or sharing your personal information with any third parties outside the scope of fulfilling your order (e.g., sharing delivery details with the courier company).

We implement high technical security standards to protect our databases from unauthorized access.

 

Price Accuracy: All prices displayed on the website are in Algerian Dinars (DZD). The store strives to update prices and stock availability regularly.

Products: Images displayed (such as medical footwear, splints, and hospital furniture) are for illustrative purposes only. Slight variations in colors or shapes may occur due to manufacturer updates, while guaranteeing the same approved quality and medical specifications.

 

Delivery is available to various Algerian provinces (wilayas) via approved shipping companies.

It is the customer’s responsibility to provide accurate shipping details (an active phone number and clear address) to avoid any delivery delays.

 

Due to the sensitive and hygienic nature of medical products and equipment, the return policy is subject to the following conditions:

Returnable Products: Items with an obvious manufacturing defect or delivered by mistake (incorrect item). These must be reported within 48 hours of receipt.

Non-Returnable Products: For public health and hygiene reasons, personal or consumable items (such as splints, back braces, and toe protectors) cannot be returned or exchanged once their original packaging has been opened or after use, unless a manufacturing defect is present.

Returned products must be in their original condition, unused, and in their original packaging.

 

The content and descriptions available on Shifae dz are for informational and educational purposes only and do not constitute a substitute for professional medical advice, diagnosis, or treatment.

We always advise customers to consult a specialist physician or healthcare provider before using any specific orthopedic equipment or diagnostic device.

 

Shifae dz reserves the right to update or modify the Privacy Policy and Terms & Conditions at any time without prior notice. Changes become effective immediately upon being posted on this page.